Shipping Policy

Last updated: August 11, 2026

LifePilot currently ships to eligible addresses within the United States.

Shipping Rates

Standard shipping is $7 USD. Standard shipping is free on qualifying orders of $100 USD or more, based on the order subtotal and the shipping rules shown at checkout.

Processing Time

Most LifePilot products are fulfilled through third-party fulfillment partners, including CJdropshipping. Typical supplier processing is approximately 2–5 days before dispatch, depending on inventory availability, product sourcing, warehouse workload, and order verification.

Estimated Transit Time

For U.S. deliveries fulfilled through our current dropshipping network, transit after dispatch is typically approximately 10–15 days, depending on the shipping method and fulfillment origin. Processing time and transit time are separate.

These timeframes are estimates, not guaranteed delivery dates. Weekends, holidays, peak seasons, weather, carrier interruptions, customs or security inspections, supplier delays, and other circumstances outside our reasonable control can affect delivery.

Third-Party Fulfillment and Shipping Origin

LifePilot uses third-party fulfillment providers. An order may ship from a U.S. warehouse, an overseas warehouse, a supplier facility, or another authorized fulfillment location depending on product inventory and routing. Orders containing multiple items may arrive in separate packages.

Tracking

When tracking is available, tracking information will be sent or synchronized to your order after the fulfillment provider generates it. Tracking can take time to update after a label or tracking number is created.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if you notice an address error. We cannot guarantee an address can be changed after fulfillment processing begins. Additional costs caused by an incorrect, incomplete, refused, or unclaimed address may be the customer's responsibility to the extent permitted by law.

Delays and Shipment Timing

We make shipping estimates based on the information available from our fulfillment partners. If we learn that we cannot ship within an applicable promised timeframe, LifePilot will provide the customer with any required notice and the option to consent to a delay or cancel for a refund as required by applicable U.S. law.

Lost, Stalled, or Delivered-but-Not-Received Packages

If tracking appears stalled, shows a delivery problem, or shows delivered but you cannot locate the package, contact widly.pierrevil@gmail.com with your order number and tracking information. We may ask you to confirm the shipping address, contact the local carrier or post office, or provide documentation needed to investigate the shipment with the fulfillment partner.

Taxes, Customs, and Other Charges

LifePilot currently sells to U.S. customers only. Because fulfillment origin can vary, some shipments may cross international borders before final delivery. Any taxes or customer-payable fees that LifePilot knows apply to the transaction will be disclosed through checkout or other required pre-purchase information. If you receive an unexpected request for import or customs payment connected to a LifePilot order, contact us before paying so we can review the shipment.